UPDATE
Telstra customers in Griffith weren’t alone when they lost mobile voice and data service on Tuesday. A major problem disrupted services right across the country.
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“The outage was caused when one of our major mobile nodes went down,” a Telstra spokesman said.
“The network is configured to manage this, however, in this instance we had issues transferring customers to other nodes which caused congestion on the network for some customers.
“Services have now been restored with the vast majority of our customers now back online. We thank customers for their patience and apologise for the inconvenience caused.”
EARLIER
Telstra customers in Griffith are not alone in having problems making calls and accessing the Internet.
According to a Telstra spokesman, the issue was nationwide.
“We are aware of an issue currently affecting mobile voice and data nationally,” the spokesman said.
“We are working to resolve the issue as quickly as possible and thank customers for their patience.”
Customers at the Telstra Shop in Griffith reportedly understood it was a national issue and hoped it would be fixed soon.
