An Albury man has labelled the blanket ban on all visitors to the region's cancer hospital as "ridiculous".
The man, who was turned away from visiting his wife on Monday on the day of their 24th wedding anniversary, said it didn't make sense for NSW patients to be alone while going through cancer treatment in a NSW-based hospital.
"I just don't understand it," said Steve, who has asked to have his surname redacted for privacy reasons.
"Coronavirus is 300 kilometres away and the directive is from the Victorian Health Department and last I checked we both lived in Albury, which is in NSW."
All Victorian-based hospitals aren't allowing visitors during the state's five-day "circuit breaker" lockdown, except for in end-of-life situations.
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Albury Wodonga Health is a Victorian-based health system and therefore implements the rules across all sites, which includes the hospital in Albury.
While Steve acknowledged this, he said patients were suffering and he doesn't know how long his wife Jo will be an inpatient at the cancer centre.
"She was admitted after becoming really unwell after chemo," he said.
"She has been in there for two days now and I couldn't even go and see her today for our wedding anniversary.
"It is the first time in 24 years we haven't been together on the day.
"She is really struggling without the support.
"There are a lot of sick people in there who need support and it is just ridiculous that NSW people can't visit NSW patients in a NSW hospital based on a Victorian directive."
Albury Wodonga Health chief operating officerEmma Poland said as a Victorian health service they had to follow the policies and directives issued by the Victorian Health Department, despite some sites being in NSW.
"In line with the five-day circuit breaker action issued on Friday, AWH has reviewed its visitor procedure to restrict visitors as per the Victorian government directive.
"The visitor procedure applies to all campuses of Albury Wodonga Health, including the Albury Wodonga Regional Cancer Centre."
Steve said border residents ere caught in the cross-fire of state government decisions.
"We are NSW residents and yet our health system is governed by the Victorian government," he said.
"It just doesn't make any sense to me. Surely there are some compassionate grounds the hospital can look at for cancer patients.
"My wife is going through a stage-four cancer diagnosis and it is really distressing her that I can't be by her side.
"I know the staff don't understand it either and their hands are tied in terms of what they can and can't do."