Elderly people living at Bupa Griffith face an “immediate and severe” risk to their health, safety, and wellbeing according to the Department of Health.
On Friday the department revealed “critical deficiencies” and “detrimental failings” in the way the aged care home was being run.
Some of the problems they listed included poor infection control, medication management, continence management, clinical care, pain management, and behavioural management.
There were other side issues they identified, such as problems with their IT systems, inventory and equipment, and education and staff development.
These problems led the department to issue Bupa Griffith with sanctions that prevent them from receiving government funding for new residents.
The sanctions mean that Bupa Griffith must re-train their staff and hire an adviser to make sure they are properly meeting all requirements.
Bupa was also required to meet with residents and their families on Friday to apologise for their failures and talk about plans to fix the existing problems.
Bupa Australia Aged Care interim chief operating officer Carolyn Cooper said the problems found were “unacceptable” and that they were working on fixing the problems.
“We apologise to our Griffith care home residents and their families for the shortcomings recently identified by the Department of Health,” Ms Cooper said.
“We are committed to promptly addressing the issues identified and are working with the Department of Health to resolve the issues.”
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