GRIFFITH residents are being urged to “check out” the new self serve option at the library.
There will be no need for Griffith City Library users to wait in line to check out books and other materials following the introduction of two self-loan stations thanks to the latest in library management technology – RFID (radio frequency identification).
A $70,800 grant from the Library Council of NSW enabled the library to recently install the new RFID system, including the two self-loan stations, which streamlined workflows for library staff and greatly improved collection management.
Information systems team leader, Joanne Savage, said it was great to be able to offer locals the same level of access as other libraries.
“It’s been a big project,” she said.
“This was our third grant application, so it was third time lucky.
“Of course everyone can still use the old system with staff assistance, but this is just another thing we offer everyone.”
Library staff and users are all enjoying the benefits of the RFID system that integrates the best of modern technology with existing library services and positions the library to provide top-quality customer service for many years to come.
The project, which was completed by the end of March 2014, included placing a data-encoded RFID tag on every item of library stock, stock on the mobile library, and installation of new equipment at the library’s front counter, mobile library, new security gates, and the two self-loan stations.
Avid user Wendy Borg said she loved the new system.
“We use it all the time for the sake of convenience,” she said.
“My three-year-old daughter is very independent and likes to do it herself.
“Given that she often borrows up to 10 books, it makes it a lot quicker. It is way easier to use than the self serve at the supermarket.”
For more information about the new technology and self-loan stations at the library, call 6962 8300 or pop into the library and ask for a demonstration.