A DAMNING report levelled at council has blasted working conditions and seriously questioned staff competency.
A management consultancy firm specialising in local government, Blackadder Associates, performed a "health check" on council to determine its readiness for a comprehensive best practice review.
The authors of the review determined councillors and staff did not have a comprehensive understanding of what services their own organisation offered.
It also ascertained staff had low morale, no strategic direction, no understanding of council's corporate objectives, no clear performance indicators and working conditions were at times unsafe.
"One manager described the quarterly review process as 'a frustrating waste of time, I don't understand the process'."